Frequently asked questions
1. What kind of goods can we import from China?
We import a wide range of products – from electronics, clothing, accessories, household goods to industrial material. Please contact us with the specific requirement.
2. How to process the order and import?
After sending your request, we review the options, we can find a suitable supplier, agree on terms, we will arrange the logistics and delivery to your address.
3. Are we helping with the search for the supplier?
Yes. On the basis of your requirements, we find a verified manufacturer or supplier directly in China and we review its credibility.
4. Do you know to check the quality of goods before shipment?
Yes. We also offer service of quality control (QC) before sending the consignment, so you can make sure that you get what you ordered.
5. How long does it take to deliver goods from China?
Standard time of delivery ranges from 10 to 60 days, depending on the mode of transport (by air, by sea, by train) and customs processes.
6. What are the transportation options?
We offer:
Air transport (speed but more expensive)
Maritime transport (advantageous for large volumes)
Rail transport (a good ratio of the price and time)
7. Do we also customs clearance?
Yes, we can provide complete customs clearance, including the preparation of documentation, customs declaration and payment of VAT/cl.
8. What is the minimum order (MOQ)?
The minimum amount depends on the particular vendor and type of goods.
9. What are the payment terms?
Most of the orders are paid backup (e.g. 30 % when order, 70 % after finish production), or individually according to the agreement.
10. Can we ensure even packing with customized logo? (Private Label)
Yes, we offer the possibility of their own branding, including packaging, labels and logo directly from the manufacturer.
11. Is it possible to order sample before the mass order?
Of course. We can send you a sample to verify the quality before more imports.
12. Is your service also suitable for a small business or e-shops?
Yes, we work with small and medium-sized enterprises, which want to expand their range or start with your own product.
Whatsapp: +421917794964, info@importexpert.sk, AGRO INVESTMENT, ltd., Cementárska, 15 900, 31 Stupava